Frequently Asked Questions

Yes, we welcome business not only with corporations but also with sole proprietors and individual buyers looking to expand their business. We flexibly accommodate consultations starting from small lots, so please feel free to contact us first.

Yes, we guarantee it. We operate under Japan's strict Secondhand Articles Dealer Act, and our expert appraisers conduct multiple authenticity checks. Counterfeits are completely eliminated, allowing our overseas clients to sell with absolute peace of mind.

As a general rule, we request payment via bank transfer (international wire) or PayPal (details will be arranged upon contract). For shipping, we use EMS, FedEx, DHL, etc., ensuring safe delivery with strict packaging and full insurance coverage. Please note that customs duties in the importing country are the responsibility of the customer (recipient).

Yes, it is possible. Even from an image photo or a rough sketch saying, "I want to make a ring with this kind of vibe," our designers and artisans will propose concrete design ideas and materials, bringing it to life.

To support test marketing, we handle small lot production starting from a few pieces, depending on the item's specifications. The MOQ varies based on materials (18K gold, platinum, etc.) and complexity, so please request a quote first.

Due to the bidding nature of auctions, we cannot promise a 100% successful bid. However, based on our extensive B2B network and past market data, we will propose an appropriate budget and bidding strategy to maximize your chances of winning.

We provide flexible quotes depending on the market value, difficulty, and purchasing volume of the desired products. Rather than a fixed percentage, we offer transparent pricing designed not to squeeze our clients' profit margins.